IT Service Desk

Odinson Technologies IT service desk will be the primary focal point between your business and our IT experts. Our service desk will manage your IT incidents (service disruptions) and service requests (routine systemic problems), as well as handle client communications for things like network outages and authorized service interruptions (ASI)s. 

 

Benefits

 

Enhanced Efficiency

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We provide a centralized location for all your IT customer service communications. 

 

Problem Resolution

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As incidents come into the service desk, they are ticketed, analyzed, and tracked. This process provides your business with rapid problem-resolution time and continual reporting. 

 

Wide Range of IT Experts

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Accessing our service desk provides your business with a vast range of IT industry experts dedicated to rapidly solving your IT needs.